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Questions About Violations and the Game's Rules
Questions About Competitions (Part I)
- How are points in Competitions updated?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why didn't I receive any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
- Why didn't I earn points for fighting in the Clans Battle?
Questions About Competitions (Part III)
Your Hero: Equipment, Gems, and Runes
Frequent Mistakes When Making Purchases
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Questions About Competitions (Part II)
Other
- My troops are stuck in a location. How can I get them to return?
- I followed a link from another game in order to get a reward, but I haven't received it. What should I do?
- I was invited to a Clan, but the invitation has disappeared. How can I get it back?
- My Clan activated Siege status, but then technical maintenance started. What happens now?
- I can't install Plarium Play — a message appears telling me that it has already been installed. What should I do?
Battle for the Light
- What is the Battle for the Light?
- What is the Altar of Light, and what do I need Artifacts for?
- How are opponents assigned in the Battle for the Light?
- Why am I not taking part in the Battle for the Light even though I submitted an application?
- I got an honorific in the Battle for the Light but didn't earn the corresponding achievement. Why?
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Questions About Competitions (Part I)
Questions About Competitions (Part II)
Questions About Competitions (Part III)
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Helheim
Battle for the Light
How are players and Clans divided into Leagues in Competitions?
League assignment depends on the Competition type. In personal Competitions, a player's League is assigned according to the level of his or her Town, while in clan and global Competitions, League assignment is based on Clan Influence.
The game balance changes from time to time. If you want to find out more about the precise current statistics required for assignment to the various Leagues, go to the forum or contact our Support Team in one of the following ways:
- Select the Support Team section in the game Menu
- Use the feedback form on the portal
- Send an email to games.support@plarium.com
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