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FAQ
Questions About Violations and the Game's Rules
Questions About Competitions (Part I)
- How are points in Competitions updated?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why didn't I receive any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
- Why didn't I earn points for fighting in the Clans Battle?
Questions About Competitions (Part III)
Your Hero: Equipment, Gems, and Runes
Frequent Mistakes When Making Purchases
Account
Questions About Competitions (Part II)
Other
- My troops are stuck in a location. How can I get them to return?
- I followed a link from another game in order to get a reward, but I haven't received it. What should I do?
- I was invited to a Clan, but the invitation has disappeared. How can I get it back?
- My Clan activated Siege status, but then technical maintenance started. What happens now?
- I can't install Plarium Play — a message appears telling me that it has already been installed. What should I do?
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Running the Game
Issues With Purchases
Questions About Packs, Their Prices, and Contents
Frequent Mistakes When Making Purchases
Questions About Violations and the Game's Rules
Account
Questions About Competitions (Part I)
Questions About Competitions (Part II)
Questions About Competitions (Part III)
Your Hero: Energy and Invaders
Your Hero: Equipment, Gems, and Runes
Your Hero/Shaman
Items
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Helheim
How can I permanently move to another Kingdom?
You can move to another Kingdom by using a Drakkar, a special item. After using it, the new Kingdom will become your home Kingdom.
To use a Drakkar:
- Go to the Global Map.
- Select the mini-map icon on the left.
- Then select the Kingdoms Map icon on the left.
- Choose a Kingdom and hit the "Go to" button.
- Select an unoccupied tile in the Kingdom and hit the "Move" button.
Your Town will be moved to the selected tile if you have fulfilled the seven requirements for using a Drakkar. To find these out, read "Moving conditions" via the text at the bottom of the window.
The Drakkar item can be purchased as part of Bank offers or obtained as a reward for reaching checkpoints in some Competitions.
You can use Drakkars once every three days. You can read more about moving in the "Items for relocation" subsection.
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