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Questions About Violations and the Game's Rules
Questions About Competitions (Part I)
- Why is there a delay in displaying points in Competitions?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why am I not receiving any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
Frequent Mistakes When Making Purchases
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Questions About Competitions (Part II)
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Frequent Mistakes When Making Purchases
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Questions About Competitions (Part I)
Questions About Competitions (Part II)
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Helheim
My troops are stuck in a location. How can I get them to return?
If your troops are at a resource location and you cannot return them back to your Town, ask a player from another Clan to send a march with one warrior in it to this resource location. Then clear your browser's cache.
If this does not resolve the situation, please contact support as soon as possible in one of the following ways:
- Select "Ask a question" in the game Menu.
- Go to the "Ask a question" form via this link.
- Send an email to games.support@plarium.com.
In your request, please specify the number of your Kingdom and the coordinates of the location where the troops are located.
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