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FAQ

Running the Game

Questions About Packs, Their Prices, and Contents

Questions About Violations and the Game's Rules

Questions About Competitions (Part I)

Questions About Competitions (Part III)

Your Hero: Equipment, Gems, and Runes

Items

Clan

Battles

Issues With Purchases

Frequent Mistakes When Making Purchases

Account

Questions About Competitions (Part II)

Your Hero: Energy and Invaders

Your Hero/Shaman

Gold

Resources

Other

Helheim

Running the Game
Issues With Purchases
Questions About Packs, Their Prices, and Contents
Frequent Mistakes When Making Purchases
Questions About Violations and the Game's Rules
Account
Questions About Competitions (Part I)
Questions About Competitions (Part II)
Questions About Competitions (Part III)
Your Hero: Energy and Invaders
Your Hero: Equipment, Gems, and Runes
Your Hero/Shaman
Items
Gold
Clan
Resources
Battles
Other
Helheim

My troops are stuck in a location. How can I get them to return?

If your troops are at a resource location and you cannot return them back to your Town, ask a player from another Clan to send a march with one warrior in it to this resource location. Then clear your browser's cache.

If this does not resolve the situation, please contact support as soon as possible in one of the following ways:

  1. Select the Support Team section in the game Menu.
  2. Go to the "Ask a question" form via this link.
  3. Send an email to games.support@plarium.com.

In your request, please specify the number of your Kingdom and the coordinates of the location where the troops are located.

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