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FAQ
Questions About Violations and the Game's Rules
Questions About Competitions (Part I)
- How are points in Competitions updated?
- How are players and Clans divided into Leagues in Competitions?
- What rewards are provided for victory in the Clans Battle?
- Why didn't I receive any points in the Competition?
- For which actions in Jotunheim are points in other Competitions not awarded?
- Why didn't I earn points for fighting in the Clans Battle?
Your Hero: Equipment, Gems, and Runes
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Questions About Competitions (Part II)
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Questions About Packs, Their Prices, and Contents
Frequent Mistakes When Making Purchases
Questions About Violations and the Game's Rules
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Questions About Competitions (Part I)
Questions About Competitions (Part II)
Questions About Competitions (Part III)
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Your Hero: Equipment, Gems, and Runes
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Helheim
Why have I received a warning?
There are common rules of conduct in the game that are regulated by the Terms of Use. If you have received a warning in your account, this means that you have done something that violated the In-Game Rules.
If you have any questions about the warning, contact our Support Team in one of the following ways:
- Select the Support Team section in the game Menu
- Use the feedback form on the portal
- Send an email to games.support@plarium.com
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