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FAQ

Running the Game

Questions About Packs, Their Prices, and Contents

Questions About Violations and the Game's Rules

Questions About Competitions (Part I)

Questions About Competitions (Part III)

Your Hero: Equipment, Gems, and Runes

Items

Clan

Battles

Issues With Purchases

Frequent Mistakes When Making Purchases

Account

Questions About Competitions (Part II)

Your Hero: Energy and Invaders

Your Hero/Shaman

Gold

Resources

Other

Helheim

Running the Game
Issues With Purchases
Questions About Packs, Their Prices, and Contents
Frequent Mistakes When Making Purchases
Questions About Violations and the Game's Rules
Account
Questions About Competitions (Part I)
Questions About Competitions (Part II)
Questions About Competitions (Part III)
Your Hero: Energy and Invaders
Your Hero: Equipment, Gems, and Runes
Your Hero/Shaman
Items
Gold
Clan
Resources
Battles
Other
Helheim

Why have I received a warning?

There are common rules of conduct in the game that are regulated by the Terms of Use. If you have received a warning in your account, this means that you have done something that violated the In-Game Rules.

If you have any questions about the warning, contact our Support Team in one of the following ways:

  • Select the Support Team section in the game Menu
  • Use the feedback form on the portal
  • Send an email to games.support@plarium.com
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