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Helheim
Why isn't the web version of the game loading?
To ensure that the game runs and functions correctly, we recommend using the latest browser version. You must also have a 64-bit operating system. We cannot guarantee that the app will function stably on a 32-bit operating system.
In addition, you should check that your drivers are up to date, including your graphics drivers.
If you have a lot of tabs open in your browser, please close any unnecessary ones, in order to increase the amount of available RAM for stable game operation.
If the situation does not change after performing these actions, please contact support in one of the following ways:
- Select "Ask a question" in the game Menu.
- Go to the "Ask a question" form via this link.
- Send an e-mail to games.support@plarium.com.
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